Page 12 - FLCC 2020-2021 Student Handbook & Academic Planner

ACADEMIC GRIEVANCES
Finger Lakes Community College has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging prejudiced, capricious, or unfair academic appraisal (e.g. grading, assessment, evaluation, examination, judgment). Students who have questions about the grievance procedures should contact the Director of Community Standards and Counseling at standards@flcc.edu, or 585.785.1211, or the AVP of Student Affairs at studentaffairs@flcc.edu, or 585.785.1284.
INFORMAL PROCESS: Students charging an instructor(s) of record with prejudiced, capricious, or unfair academic appraisal (e.g. grading, assessment, evaluation, examination, judgment) shall notify and discuss the complaint with the instructor(s) of record without fear of reprisal. This will be a meeting between the student and the instructor(s) of record.
If the problem remains unresolved after the first meeting with the student and instructor(s) of record, the student may notify and discuss the complaint with the instructor(s) of record’s department chairperson. At the department chairperson’s discretion, a meeting may occur with the student, instructor(s) of record, and department chairperson.
FORMAL PROCESS: If there is no resolution, and the student wishes to move forward with the formal grievance process, the student must submit in writing to the Director of Community Standards and Counseling a description of the complaint alleging prejudiced, capricious or unfair academic appraisal. The complaint must also include the instructor(s) of record’s name, course number and title. The instructor(s) of record or the department chair may submit a summary of the informal grievance meeting along with the original grievance to the Director of Community Standards and Counseling. The AVP of Student Affairs, or designee, in consultation with the Director of Community Standards and Counseling will review the complaint to determine if there is merit to move forward with the formal process. Upon determining merit, the formal process will begin. The AVP of Student Affairs, or designee, will notify the student and instructor(s) of record of their determination of merit.
Students have four weeks into the next term in order to file a complaint for fall, spring and summer courses and thirty days after the grade is filed for winter courses.
This is only a partial listing of the policy. For the complete Academic Grievance Policy, please visit www.flcc.edu/offices/judicial.
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