Bookstore
The Bookstore is located in Building R, Room 101. The bookstore does not accept personal checks;
however, Visa, American Express, MasterCard, Travelers checks and cash are acceptable. Books may
also be ordered online at efollett.com. For more information call (510) 436-2438.
Bookstore Refund Policy
The customer’s satisfaction is our #1 priority! We gladly accept returns of merchandise.
• Non-textbook items may be refunded or exchanged within 30 days with the original cash-
register receipt, providing the merchandise is in the same condition as originally purchased.
• ALL textbooks may be refunded with original cash-register receipt within SEVEN (7) calendar
days from the first scheduled day of the semester or within TWO (2) days of purchase
thereafter, providing books are returned in the same condition as originally purchased.
• If you have dropped the class (proof is required), a full refund is available for two weeks
after the first day of the semester or the end of the last day to drop full-term credit classes,
whichever is first, providing books are returned in the same condition as originally purchased.
• Textbooks purchased after drop date or during exams are NOT refundable, but may be SOLD
back under our book-buying policy.
• Textbooks purchased with EOP&S vouchers may be returned to the Bookstore for EOP&S
credit. Student must have voucher and all accompanying receipts. See guidelines above.
• Used-book buying guide prices (BUYBACK) are available if your return is outside of these
guidelines.
• Computer software may be returned providing it is unopened and shrink-wrapped.
• Please be careful before opening shrink-wrapped sets. Many contain electronic media, and are
only returnable if they are defective.
DON’T LET THIS HAPPEN TO YOU!
The Merritt College Bookstore and the Peralta Sheriff’s Department are concerned about protecting
your academic needs. We would like to take this opportunity to offer you hint(s) in protecting
yourself against the theft of textbooks and other personal items. Losing your textbooks to theft can
not only be a costly experience (the cost of replacing your books), but also very inconvenient. Both
students and the Bookstore lose thousands of dollars a year to textbook theft.
SOME WAYS TO PROTECT YOURSELF:
• Keep a detailed listing of your textbooks.
• Place an identifying mark in each book, in a location known only to you, i.e., significant date on
same page of each book.
• Do not leave books lying around, unprotected and unattended.
• If your books are lost or stolen, IMMEDIATELY report the incident to both security and the
Bookstore. Provide each with a list of the books and inform them of your identifying marks.
The Merritt College Bookstore, in partnership with the Peralta Sheriff’s Department, reminds you to
protect yourself and your belongings from theft, and to report any suspicious activity or incidents to
security immediately at (510) 436-7236. After filing a police report, please report the theft of your
textbooks to the bookstore at 436-2438. The Merritt College Bookstore and the Peralta Sheriff’s
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