Page 46 - Victor Valley College Planner 2022-2023

Student Complaints and Grievances
If you believe a college decision or action has adversely affected your status, rights, or privileges as a student, you may use the process outlined in AP 5530 to file an informal complaint or formal grievance. It is the intention of the College to resolve problems at the lowest level possible.
Informal Level
• Step 1: Meet and confer with the person with whom there is a complaint.
• Step 2: If the complaint is not resolved in Step 1, you may then take the matter, in writing, to the appropriate Department Chair or Supervisor. If you have not been able to resolve the complaint informally, you may file a Request for Grievance
Hearing within 10 working days with the Vice President in Bldg 55.
Student Affirmative Action Plan
Victor Valley College strives to overcome any ethnic, economic, disabled, and gender under-representation in the composition of the student body or any factors that discriminate against students who seek to be educated here. The college has responsibility for ensuring equal educational opportunity for all eligible residents of the district. Within its financial capacity, Victor Valley College will provide for the prompt, fair, and impartial consideration of all student grievances regarding race, color, religion, gender, disability, sexual orientation, or national origin. The college provides access to counseling or grievance procedures for all students and encourages the resolution of students’ problems on an informal basis. As an equal educational opportunity campus, Victor Valley College complies with Title IX of the 1972 Education Amendments and Section 504 of the Rehabilitation Act of 1974. The college will make every attempt to eliminate any remaining barriers that cause significant under- representation of minority, disabled, or economically, educationally, or socially disadvantaged students. Anyone with questions about this policy or anyone who wishes to file a complaint should contact the Director of Human Resources at (760) 245-4271, x. 2232.
Student Record Notice/Directory Information
The Federal Family Education Rights and Privacy Act of 1974 protects the privacy of student records. The college is authorized to release directory information, which at VVC includes degrees, certificates, and awards received by students, including honors, scholarship awards, athletic awards, academic recognition, and Dean’s List recognition. Also included is student participation in officially recognized activities and sports, including height, weight, and high school of graduation of athletic team members. A student may prohibit the release of this information on the initial application for admission.
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