TRIO STUDENT SUPPORT SERVICES (SSS)
TRIO is a program designed for students who have the potential to achieve and maintain
high levels of academic excellence. Participants are recognized leaders and are involved
in professional development, personal growth experiences, and community engagement
activities. Through the TRIO program, students are introduced to RCC resources, faculty and
administrators, dedicated peer mentors and committed program professionals. TRIO services
include tutoring, academic skills development, and specialized services to assist students in
developing necessary skills and strategies to succeed in college. All services are free and
available to any student who completes the application, qualifies under federal guidelines, and
is invited into the program. Students must be a citizen or national of the United States or meet
the residency requirements for Federal Student Aid; be admitted or accepted for admission in
the next academic term at RCC; be a student with low-income; be a first generation college
student or a student with a disability. For more information, contact TRIO Director Willie
Everett at 845-574-4703.
TUITION REFUND APPEALS AND RETROACTIVE WITHDRAWAL REQUESTS
Tuition Refund Appeals
After classes have begun, a student may experience an extenuating circumstance beyond his
or her control that prohibits the student’s continued attendance at RCC. In such a case, the
student may be eligible to receive a full tuition refund by filing a Tuition Refund Appeal
Student Request Form within one year from the last date of the semester that included the
extenuating circumstance.
Retroactive Withdrawal Requests
After a semester has ended, a student may recognize that an extenuating circumstance
beyond his or her control prohibited the student from dropping their course(s) prior to the
College’s final deadline to withdraw from a course with a grade of W. In such a case, the
student may be eligible to have his or her grades changed from letter grades (A - F) to grades
of W. Retroactive withdrawal requests are generally granted to include all courses in a
semester. Students in this situation must file a Retroactive Withdrawal Request using the
Tuition Refund Appeal Student Request Form within one year from the last date of the
semester that included the extenuating circumstance. Please note: No tuition refund occurs for
students approved for a Retroactive Withdrawal. If withdrawing from Nursing courses, please
refer to departmental policy.
Examples of appropriate extenuating circumstances for Tuition Refund Appeals and
Retroactive Withdrawal Requests include:
• The death of an immediate family member or close relative;
• The onset of a medical or mental health condition;
• An accident or injury;
• A call to active military duty;
• An administrative error made by the College;
• A requirement to relocate or leave the country to take care of an immediate
family member’s health.
For more information, see the Tuition Refund Appeal Student Request Form on the
Web, or visit Financial Aid, Room 8141 in the Technology Center.
Tuition Refund Appeal decisions are FINAL.
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