Page 13 - Mt. San Antonio College Student Planner & Handbook

Frequently Asked Questions
*Please note, many of these questions and answers direct you to the Student Portal.
To access your student portal, go to www.mtsac.edu/portal. Use Discover function and search for Student Self Service card. On the card, you’ll find Registration. These will be your most used functions.
Your student email is username@student.mtsac.edu. Click on the envelope icon in the portal. We recommend using incognito or private browsing mode in your browser.
What is MyPortal username?
2 weeks after applying to Mt. SAC at cccapply.org, you should receive a welcome email from Mt.SAC with your User Name and Student ID#. If you do not receive it, please call Admissions and Records, 909-274-4415.
When do I pay my registration fees?
All fees are due upon registration. You can pay by credit card, money order, personal checks, business checks, rehab vouchers, and cashier’s check. We do not accept temporary checks. Payments can be made online, by mail, in person or through the drop box. Remember to pay before the “Drop for Non-payment” deadline. These dates can be found in your student portal (#11. Print Your Schedule/Receipt). Failure to pay will result in being dropped from classes. Any outstanding fees acquired after the start of the term must be paid or you will be blocked from registration for the following term.
What is Drop for Non-payment?
Drop for non-payment deadlines are posted on your Schedule/Receipt (www.mtsac.edu/portal #11). If you don't pay your fees by the drop for non-payment deadline, you will be automatically dropped from your classes.
What do I do if I don’t have the money to pay the fees?
One of the actions you can take is to apply for a California College Promise Grant (CCPG) which would waive enrollment fees and will reduce the parking and health fees if you qualify. You will still have to pay any other required fees. You may apply for the waiver by completing a financial aid application at https://studentaid.gov. Visit the Financial Aid Office (www.mtsac.edu/ financialaid) for assistance or any questions with the application/s.
Are Dreamers eligible to receive financial aid?
Yes, Dreamers and undocumented students who meet residency or AB 540 eligibility criteria are eligible to receive State and scholarship aid to assist with the cost of attending college. The California Dream Act application (https://www.csac. ca.gov/) needs to be completed, each academic year. Through this form, you can qualify for the California College Promise Grant (CCPG), Cal Grant, and scholarships. Please contact us for assistance. www.mtsac.edu/financialaid - (909) 274-4450 - financialaid@mtsac.edu
Where can I get a parking permit? | www.mtsac.edu/safety/permits-parking
Student parking permits are available for purchase on the student portal (#31) and at the Cashier's Office, Bldg 4. ($55 Fall/ Spring, $30 Winter/Summer) Students receiving the CCPG pay a reduced parking fee. Once you order a permit, your vehicle will be in the system. There is no physical permit to display. You can buy a one day parking permit for $5 at any of the 20 ticket dispensers on campus (Day-Use lots B & G, 1st Floor Gateway Parking Structure, Student lots A, B, D, F, H, W, L, Champion Parking Structure and Gateway Parking Structure).
How do I transfer units from another college/university to Mt. SAC?
You must first contact all accredited colleges, universities, and trade schools you have attended, and ask that official transcripts be sent to the Admissions and Records Office at Mt. SAC. Hand carried transcripts will be accepted if the official transcripts
are still sealed in the original envelope of the Registrar. It is the responsibility of the student to request the evaluation of official transcripts from other colleges. Submit a completed Evaluation Request form at the Admissions and Records Office.
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