Page 13 - Mt. San Antonio College Planner & Student Handbook 2024-2025

Frequently Asked Questions See more FAQ at www.mtsac.edu/studentservices
*Please note, many of these questions and answers direct you to the Student Portal.
To access your student portal, go to inside.mtsac.edu. Select STUDENT TAB at the top. Search for list of numbered actions, STUDENT SELF SERVICE. These are the most used functions.
Your student email is username@student.mtsac.edu. Click on the envelope icon at the top, in the portal. We recommend using "incognito" or "private browsing" mode in your browser.
What is MyPortal username?
2 weeks after applying to Mt. SAC at cccapply.org, you should receive a welcome email from Mt.SAC with your User Name and Student ID#. If you do not receive it, please call Admissions and Records, 909-274-4415.
When do I pay my registration fees?
All fees are due upon registration. You can pay by credit card, money order, personal checks, business checks, rehab vouchers, and cashier’s check. Payments can be made online, by mail, in person or through the drop box. Remember to pay before the “Drop for Non-payment” deadline. These dates can be found in your student portal (inside.mtsac.edu, click #11. Print Your Schedule/Receipt). Failure to pay will result in being dropped from classes.
What is Drop for Non-payment?
Drop for non-payment deadlines are posted on your Schedule/Receipt (go to portal, view Student Tab, #11). If you don't pay your fees by the drop for non-payment deadline, you will be automatically dropped from your classes.
What do I do if I don’t have the money to pay the fees?
One of the actions you can take is to apply for a California College Promise Grant (CCPG) which would waive enrollment fees and will reduce the parking and health fees if you qualify. You will still have to pay any other required fees. You may apply
for the waiver by completing the FAFSA or CCPG application, but we strongly recommend you fill out the FAFSA (https:// studentaid.gov/) because it is easier to qualify and you might be eligible for other types of aid. Visit the Financial Aid Office (www.mtsac.edu/financialaid) staff assistance will be made available should you have any questions with the application/s.
Are Dreamers eligible to receive financial aid?
YES, Dreamers are eligible to receive State and scholarship aid to assist with the cost of attending college. The California Dream Act application (https://dream.csac.ca.gov/) needs to be completed, each academic year. Through this form, you can qualify for the California College Promise Grant (CCPG), Cal Grant, and scholarships. Please contact us for assistance. www. mtsac.edu/financialaid - (909) 274-4450 - financialaid@mtsac.edu
Where can I get a parking permit? | www.mtsac.edu/safety/permits-parking
Student parking permits are available for purchase on the student portal (#31) and at the Cashier's Office, Bldg 4. ($55 Fall/ Spring, $30 Winter/Summer) Students receiving the CCPG pay a reduced parking fee. Once you order a permit, your vehicle will be in the system. There is no physical permit to display. You can buy a one day parking permit for $5 at any of the 20 ticket dispensers on campus (Day-Use lots B & G, 1st Floor Gateway Parking Structure, Student lots A, B, D, F, H, W, L, Champion Parking Structure and Gateway Parking Structure).
How do I transfer units from another college/university to Mt. SAC?
You must first contact all accredited colleges, universities, and trade schools you have attended, and ask that official transcripts be sent to the Admissions and Records Office at Mt. SAC. Hand carried transcripts will be accepted if the official transcripts
are still sealed in the original envelope of the Registrar. It is the responsibility of the student to request the evaluation of official transcripts from other colleges. Submit a completed Evaluation Request form at the Admissions and Records Office.
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