Page 13 - San Bernardino Valley College Student Success Handbook 2020-21

Students Rights and Grievances
Students are encouraged to resolve complaints at the appropriate level of the dispute. Any student complaint about a grade, an instructor, or a course should be first made to the instructor involved. However, should this approach fail or be inappropriate, students may submit a complaint online. Once received, the complaint will be forwarded to the appropriate college official for review, and the complaint will receive a response as soon as possible. For matters regarding grade appeals, student grievances, discrimination or sexual harassment, please refer to the college’s policies relating to those matters. For more information on the student complaint process, please stop by the Office of Student Life.
Student Grievance and Due Process
It is the stated policy of the Board of Trustees of the San Bernardino Community College District that, “the relationship between students and college personnel is of vital importance to the learning process.” With this principle comes the recognition that there may be many divergent viewpoints and that a process by which these viewpoints can be aired and resolved must be established.
I. Cause and Filing
Student grievance proceedings may be initiated against a District employee or another student for any of the following reasons:
1. Any act or threat of intimidation
2. Any act or threat of physical aggression
3. Any arbitrary action or imposition of sanctions without a proper regard to
due process as specified in college procedures
NOTICE:
1. Grades are not grievable (see NOTATION at end of policy).
2. Sexual Harassment complaints are filed in accordance with Board
Regulation 3435 and are not covered under Student Grievances.
3. Discrimination complaints are filed in accordance with Board Regulation
3435 and are not covered under Student Grievances.
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