Page 63 - Chaffee College Student Planner and Handbook 2021-2022

CHAFFEY COLLEGE DISTRICT POLICIES Computer and Network Use Policy
Chaffey College has a strong commitment to providing a quality education for its students, including access to and experience with current technology. The District’s goals for technology in education include providing access to all students, faculty and staff, fully integrating technology into the daily curriculum and preparing students and educators to meet the challenge of a highly technological and information-rich classroom and workplace.
This policy is authorized by Board Policy 3720 Computer and Network Use. Employees and students who use district computers and networks and the information they contain, and related sources, shall not abuse those resources and will respect the rights of others. The procedures shall include that users must respect software copyrights and licenses, respect the integrity of computer-based information resources, refrain from seeking to gain unauthorized access, and respect the rights of other computer users. This is an Information Technology Services department procedure that can be modified through the Technology Committee.
Chaffey College retains the right to revoke, amend, or change the provisions of this Policy. The system administrator will establish more detailed guidelines, as needed, for specific computer systems and networks. These guidelines will cover such issues as allowing connect time and disc space, handling of irretrievable mail, responsibility for account approval and other items related to administering the system.
General Student Complaints Policies
Students and individuals are encouraged to resolve complaints at the lowest possible level of the dispute, including the immediate manager, dean or administrator. However, should this approach fail or be inappropriate, students and individuals may submit written complaints through the Chaffey College Complaint Process. Individuals who have been unable to resolve their issue at the lowest level may submit a complaint
form. The Complaint Form may be obtained on the Chaffey College website at https://chaffeycollegehspartnerships.formstack.com/forms/student_complaint_report. All pertinent information should be listed including date, time, location, parties involved, witnesses, any attempts to resolve the complaint, and desired resolution. Forms submitted without contact information may not be processed. All official complaints must be made in writing and submitted by use of this form within five business days of the alleged event(s) which led to the complaint. Once received, the complaint will be forwarded to the appropriate college official for review, and the complaint will receive a response as soon as possible. If the complaint is related to faculty/instruction, please see the area coordinator or school dean.
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