Page 64 - Chaffee College Student Planner and Handbook 2021-2022

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Complaint Procedures
It is recommended that general concerns and complaints be filed at the lowest possible level, with the supervising manager of the area of concern. However, if such processes have occurred without resolution, you may file a formal complaint to one of the areas below:
Access or Disabilities – For information regarding the requirements of Section 503 and 504 of the Rehabilitation Act of 1973 or to file a complaint, contact the Director of Disability Programs and Services, Campus Center East, or call (909) 652-6379.
Discrimination – To file a complaint regarding a faculty or staff member or a complaint regarding Discrimination, contact the Director of Human Resources, Student Services & Administration (SSA) Building, Room 202 or call (909) 652- 6531.
General Complaints – To file a general complaint, you can complete the district's complaint form or contact the Vice President of Student Services, Student Services & Administration (SSA) Building, Room 213 or call (909) 652- 6503.
Grade Grievances – See the Grade Grievance policy section of the Handbook. Title IX – See the Title IX policy section of the Handbook.
Nondiscrimination Policy
Chaffey Community College District is committed to equal opportunity in educational programs, employment, and access to all institutional programs and activities. The District and each individual who represents the District shall provide equal access to its services, classes, and programs without regard to race, religion, color, sex (including gender, gender identity, gender expression, pregnancy, and breastfeeding), sexual orientation, national origin, ancestry, marital status, age, medical condition, genetic characteristics or information, military and veteran status, physical or mental disability or the perception that a person has one or more of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Detailed information on the District’s Nondiscrimination Policy and Procedures is located at:
• http://www.chaffey.edu/policies/approved/3410_bp.pdf • http://www.chaffey.edu/policies/approved/3410_ap.pdf
Americans with Disabilities Act of 1990
The Americans with Disabilities Act (ADA) of 1990 prohibits discrimination against people with disabilities in employment, public services including public and private transportation, public accommodations, and telecommunications services.