Page 68 - Chaffee College Student Planner and Handbook 2021-2022

The Office of Student Affairs and/or the Grade Grievance Hearing Panel may request legal assistance through the Office of the Superintendent/President of Chaffey College or their designee for a District attorney to be present as needed. Any legal advisor provided to the Office of Student Affairs and/or the Grade Grievance Hearing Panel may sit in an advisory capacity to provide legal counsel but shall not speak on behalf of the Office of Student Affairs or be a member of the Grade Grievance Hearing Panel nor vote with it.
Student Right to Review Records
Students of the District have a right of reasonable access to any and all student records relating to them maintained by the District. Students seeking to review or obtain copies of their Grade Grievance records or to their Hearing and/or to the outcome must be made in writing to the Office of Student Affairs. The Office of Student Affairs will provide copies to the student within five (5) instructional days after receiving the request.
Confidentiality
In compliance with the Family Education Rights and Privacy Act (FERPA), any information provided to District employees may be shared with other District employees, law enforcement, or other parties, consistent with law, and only on a “need to know” basis. District employees shall endeavor to honor any request for confidentiality; however, confidentiality cannot always be assured. The District may weigh requests for confidentiality against its duty to provide a safe and nondiscriminatory environment for all members of the District Community.
All Grade Grievance proceedings shall be considered private and confidential so as to protect the Parties involved and shall be closed to the public unless otherwise requested by the student when appropriate.
Section III – Grade Grievance Process
STEP 1: GRADE GRIEVANCE REPORTED
Any student who believes they has a grade grievance may contact the Office of Student Affairs at student.discipline@chaffey.edu with any questions regarding the grade grievance process. Within their report, the student will be able to provide detailed information about the grade grievance and will provide their availability for any potential meetings.
For grade grievances, the Student Complaint Report form will be sent to the Grade Grievance Facilitator who will contact the student, answer any questions the student may have and provide them with a Student Grade Grievance Packet. For other types of complaints on the Student Complaint Report form, the report will be sent to the appropriate office who will then contact the student.
Role of Grade Grievance Facilitator
For grade grievances, the Dean of Student Affairs shall appoint a Grade Grievance Facilitator, to assist with all administrative matters related to the review and potential hearing and to advise the Hearing Panel on the review and hearing process.
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