e
HELP CENTER
The
e
Help Center assists students with technical problems using the online services
at WNCC. The
e
Help Center is located in the Learning Resource Center at the
Scottsbluff Campus, but assistance is available by phone, chat, text, or through an
ever expanding online knowledge base. The
e
Help Center’s services are available
to Alliance, Scottsbluff, and Sidney students as well as to WNCC’s online students.
libguides.wncc.edu/ehelp
ACADEMIC TESTING AND TUTORING CENTER
The Academic Testing & Tutoring Center (AT&TC) provides make-up testing services
and classroom proctoring for WNCC faculty, as well as proctoring tests for other
educational institutions. Tutorial services, certified through the College Reading and
Learning Association (CRLA), are provided in the AT&TC for a variety of subjects.
The AT&TC also offers College Level Examination Program (CLEP) testing to allow
students to receive college credit by demonstrating subject mastery through an exam.
The AT&TC offers certain independent study courses as an alternative to traditional
college course enrollment by allowing students to enter credit courses at times
other than the beginning of the three college terms. Electives to enhance study in
an Associate Degree program, as well as academic foundation courses to prepare
students for college-level classes, are available.
p
308.635.6070
wncc.edu/academics/learning-resource-center/academic-testing-and-tutoring
The Math Center
The Math Center is available for students who need extra assistance in mathematics.
Students may receive help from tutors or use computer programs to provide help in
specific areas. The center is geared particularly to students in lower level courses,
but help is available for all classes, including calculus. The Math Center is open for
assistance during the daytime and evening, and is located in the main building on
the Scottsbluff Campus.
Online Learning & Services
The Online Learning and Services office at WNCC provides support to faculty
members and students who use the Blackboard Learn system. The library
e
Help
Center, the computing lab staff, and the Online Learning Office can assist users with
learning to use the tools. Students should always consult with their instructors if they
are having difficulty with using Blackboard.
Each student is assigned a unique username and password to access Blackboard, the
WNCC Portal, and Gmail. User information can be found at
my.wncc.edu
.
BLACKBOARD LEARN & COLLABORATE
Blackboard Learn is a web-based course management system designed to allow
students and faculty to participate in classes delivered online (or to share online
materials and activities to complement face-to-face teaching). Blackboard Learn
enables instructors to provide students with course materials, discussion boards,
virtual chat, online quizzes, online lectures, and more. Blackboard Collaborate is a
webinar system that allows students to connect real-time to a class from home.
The degree to which Blackboard Learn is used in a course varies. Some instructors
may supplement an on-campus class by putting their syllabus and handouts on their
course sites—we call this a web-enhanced class. Another way the system is used is
for blended classes. A blended class requires some on-campus attendance and some
fully online participation. For example, a MWF blended class might require students
to come to the classroom on M/W, but be held online in the Blackboard system on
170
