San Bernardino Valley College | Student Success Handbook 2017-2018 - page 17

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Students Rights and Grievances
Students are encouraged to resolve complaints at the appropriate level of
the dispute. Any student complaint about a grade, an instructor, or a
course should be first made to the instructor involved. However, should this
approach fail or be inappropriate, students may submit a written complaint
through the Faculty Chair or the Academic Dean. Once received, the
complaint will be forwarded to the appropriate college official for review,
and the complaint will receive a response as soon as possible. For matters
regarding grade appeals, student grievances, discrimination or sexual
harassment, please refer to the college’s policies relating to those matters.
The Student Complaint process is currently being updated at the time of
printing this catalog. For more information on the student complaint
process, please refer to the San Bernardino Community college District
Board Policies by visiting
,_Procedures.
Student Grievance and Due Process
It is the stated policy of the Board of Trustees of the San Bernardino
Community College District that, “the relationship between students and
college personnel is of vital importance to the learning process.” With this
principle comes the recognition that there may be many divergent
viewpoints and that a process by which these viewpoints can be aired and
resolved must be established.
I. Cause and Filing
Student grievance proceedings may be initiated against a District
employee or another student for any of the following reasons:
1. Any act or threat of intimidation
2. Any act or threat of physical aggression
3. Any arbitrary action or imposition of sanctions without a proper regard
to due process as specified in college procedures
NOTICE:
1. Grades are not grievable (see NOTATION at end of policy).
2. Sexual Harassment complaints are filed in accordance with Board
Regulation 3430 and are not covered under Student Grievances.
3. Discrimination complaints are filed in accordance with Board
Regulation 3430 and are not covered under Student Grievances.
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