San Bernardino Valley College | Student Success Handbook 2017-2018 - page 19

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Step 2.
A student who is not satisfied with the Step 1 outcome may next
attempt to resolve the alleged problem by conferring with the immediate
supervisor of the employee with whom the initial conference was held. If
the grievance is alleged against another student, Step 2 would be taken to
the Disciplinary Officer. Upon such a request, the administrator shall inform
and confer with any employee or student named by the student. In turn,
the administrator shall schedule a meeting with the grievant and if
requested, all involved parties, not more than ten (10) school days from the
date of the initial request.
VI. Formal Procedures
If the alleged problem is not resolved at the Informal Level, the student
may request a formal hearing in writing with the appropriate vice president
or designee. This written notice shall state the conditions, practice, alleged
act, or injustice that is being grieved, the date(s) of the alleged occurrence
and should, if possible, include a proposed remedy or resolution to the
problem.
Step 1
: Within three (3) working days of receipt of the written student
grievance notice, the appropriate vice president or designee shall
determine if the allegations were filed in a timely manner and meet the
criteria outlined. If the student grievance notice fails to meet the above
criterion, the vice president shall notify the student of this determination
and the grievance shall be terminated. If the student grievance notice is not
terminated, the vice president shall appoint a Student Grievance Hearing
Committee within five (5) working days.
Step 2:
Any employee who has conferred with a student who requests a
hearing shall prepare a written account of the discussion which shall be
forwarded to the appropriate Vice President or designee.
Step 3:
The student and any college personnel or student involved in the
allegations shall be notified of a hearing and the time and place of the
hearing in writing. The notice shall include the names of the Hearing
Committee and all documentation relating to the allegation(s).
Step 4:
The Hearing Committee shall consist of either a maximum of two
faculty or two classified staff members, based on the nature of the
classification of staff involved, two students, and one administrator to hear
the grievance. The administrator where the issue relates shall serve as
chairperson of the hearing committee.
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