Page 145 - Green River College Student Handbook 2025-2026
P. 145

 Refund Rules
The refund period is the first 15 calendar days of the quarter. Students must withdraw online or submit their request to the Office of the Registrar to guarantee the accuracy of their permanent records and to begin refund procedures, when applicable. The student may receive a refund under the following conditions:
» 100 percent refund of tuition and fees - when courses or programs are cancelled by the college.
» 100 percent refund of tuition and fees
- through the fifth (5th) instructional class day of the quarter when a student officially withdraws from class.
» Forty (40) percent refund of tuition only (no fees will be refunded after the 100 percent refund period ends) - when official withdrawal occurs after the fifth (5th) instructional day of the quarter through the end of the refund period (see next bullet).
» No refunds - after the 15th calendar day of the quarter. The 15th calendar day is the end of the refund period.
» Short-term classes - 100 percent refund of tuition and fees - when official withdrawal occurs prior to or on the first day of class only. Short-term classes are indicated by dates published with the class listing.
» Refunds of less than ten dollars ($10.00) will not be made.
» Appeals to the refund rules must be submitted to the Office of the Registrar in written form with a Withdrawal/Refund Exception Request, including official supporting documentation. Additional details regarding refund exceptions are listed on the form.
» Separate refund rules apply to students receiving financial aid. Tuition refunds must be returned to the financial aid account and not to the student.
» A separate refund policy applies for students enrolling in continuing education non-credit classes and students using the Department of Defense Tuition
Assistance program.
Withdrawal from Green River
Students who need to completely
withdraw from school must follow the same procedure they would to withdraw from classes. Students who want to begin classes again must update their information and reactivate their account by calling the Office of the Registrar.
Grades
Grades are available to students approximately one week after the last scheduled day of each quarter. The dates grades will post are published online in the Academic Calendar. Students who wish to view their grades have the
following options:
» Unofficial transcripts are available in the ctcLink student account, under the Academic Records tile.
» Official transcripts can be ordered online at www.parchment.com for a fee of
$12 per request.
» If a transcript is needed immediately, there is a $25.00 On-Demand fee per transcript. The request form is available in the Office of the Registrar.
Grade Changes
Students who believe they have incorrect grades must contact their instructor. Only instructors may submit grade changes to the Office of the Registrar.
Students with disabilities who need assistance retrieving their grades should call the Disability Support Services office at (253) 931-6460 or TDD at (253) 288-3359.
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